AI TEXT-BACK AUTOMATION FOR UK ROOFERS
Turn Missed Calls Into
Qualified Leads
When you are on the roof, you cannot answer the phone. CallBase immediately texts unanswered callers, asks essential job qualification questions, and delivers structured lead summaries straight to your phone.
Tailored for UK roofing trade specialists · Simple setup in under 15 minutes
REAL-TIME QUALIFICATION
Never Lose A
Customer Again
When you are on a roof or managing a crew, unanswered callers immediately text back with our intelligent assistant. It collects the exact roof defect, property postcode, and urgency level before passing the complete brief straight to you.
- Identifies specific roofing damage (leaks, tiles, chimney flashing)
- Collects complete property location and postcode
- Assesses job urgency without committing your team to unrealistic arrival windows
- Delivers a formatted lead card straight to your mobile
HOW IT WORKS
The Silent
Receptionist
When you are on site or up on a roof, inbound callers receive a text message within seconds so you never lose high-value trade jobs to the next contractor on Google.
STEP 01
Missed Call Detected
A potential customer calls while you are occupied. The system detects the unanswered call and prepares an automated SMS engagement path.
• Unanswered call logging
• Response pathway activated
STEP 02
AI Text Conversation
An SMS is dispatched asking tailored questions about the roofing issue, property postcode, and urgency level to qualify the inquiry.
• Contextual SMS dialogue
• Job details & location collected
STEP 03
Qualified Lead Summary
A structured notification arrives on your phone with the homeowner's full scope, property location, and call-back priority.
• Clean breakdown alert
• Ready for immediate call-back
REAL-TIME LEAD VISIBILITY
Your Lead
Control Center
Review qualified roofing jobs, full SMS conversation transcripts, and customer details the moment they are gathered. The CallBase mobile-friendly control center keeps your pipeline organised while you and your crew stay on site.
- Full SMS conversation history viewable at a glance
- Specific job details extracted: address, roof type, issue urgency
- Direct one-tap call back or message when you step off the ladder
- Status tracking for open quotes, booked surveys, and completed jobs
David M. • St Albans
6m ago“Water leaking through second floor ceiling after heavy rain. Slate roof on Victorian terrace.”
Sarah H. • Harpenden
42m ago“Looking for quote on full pitched tile roof replacement for detached 4-bed home.”
MONTHLY PLANS
Simple, Transparent
Pricing
Straightforward setup built specifically for UK roofing businesses. No lengthy contracts or hidden fees.
CORE SYSTEM
CallBase
Automated missed-call SMS text-back and structured lead qualification for day-to-day roofing operations.
£497 / month
- Automated missed-call text-back sequence
- Custom roofing qualification flow (job type, urgency, postcode)
- Instant WhatsApp and SMS lead summary alerts
- Dedicated UK virtual business number configuration
- Weekly operational status and call volume reporting
ADVANCED REPUTATION
CallBase Pro
Everything in CallBase, expanded with automated post-completion Google Review generation to build local authority.
£697 / month
- All features included in CallBase Core
- Automated post-job Google Review request triggers
- Direct feedback filter to protect public review score
- Priority onboarding and route optimization setup
- Dedicated account manager support
SMS and AI usage billed separately.
UK TELECOM ONBOARDING
We Handle The
Compliance
Ofcom regulations require registered business documentation before virtual UK business numbers can operate. You provide basic company details, and our compliance team prepares and manages the entire regulatory bundle directly with UK carriers.
STAGE 01
Submit Company Information
Provide your registered business name, trading address, and primary contact details through our secure onboarding form in under 5 minutes.
STAGE 02
Carrier Bundle Review
CallBase packages and files your regulatory bundle with UK network partners, tracking telecom compliance checkpoints so you never have to deal with carrier bureaucracy.
STAGE 03
Authorized Number Live
Upon carrier sign-off, your dedicated UK local number is provisioned and linked to your roofing workflow, ready to handle missed calls and text responses.
Realistic Timeframes: Carrier regulatory approval typically takes 1 to 3 business days following document submission. Progress updates are tracked in real-time inside your CallBase dashboard.
TRANSPARENCY FIRST
Clear
Answers
Straight answers on workflow, voice routing limitations, and onboarding requirements so you know exactly how the platform operates on site.
Does CallBase247 answer or speak on incoming phone calls?
No. The system does not answer voice calls or simulate a voice agent. When you miss a call while working on site, CallBase247 immediately triggers a structured SMS text conversation to capture key project details, roof issue specifics, and property location.
Will the system book appointments into my schedule automatically?
No. The system gathers project scope, urgency, and address information, then delivers a structured lead summary directly to you. You retain full control over pricing, availability, and job booking.
What is required during account setup and compliance checks?
Setup includes standard UK telecom profile validation and business verification checks to ensure reliable SMS deliverability across mobile carriers. Our team helps verify your routing before activation.
How are billing terms and usage fees calculated?
Billing terms are shown at checkout with full clarity. The monthly platform subscription covers software and dashboard features. SMS transmission and AI processing usage are billed separately based on actual volume.
Can I edit the questions sent to missed callers?
Yes. You can customize the qualification questions directly in your dashboard settings to match the exact details your roofing business requires before quoting.
TAKE CONTROL OF YOUR INBOUND ENQUIRIES
Ready To Stop
Missing Jobs?
Equip your trade business with automated SMS follow-ups that qualify leads while you are on site or driving between jobs.
UK-based onboarding • Transparent pricing • Cancel anytime
Automated missed-call recovery and 24/7 SMS lead qualification designed specifically for UK roofing professionals.
How It Works | Platform | Pricing | Compliance | FAQ
© 2026 CallBase247. All rights reserved. SMS and AI conversation usage billed separately based on volume.